Payment

Credit card:
- Debits cards - free
- MasterCard, Visa Credit - 2% fee
- American Express - 2.6% fee
- Please contact me by email for further payment instructions.

Bank Transfer:
- £12 bank charge
- Just supply your details.

Cheques:
- Only UK cheques.

Once your payment has cleared your package will go off within the following two days.

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Postage and insurance

UK parcels
I send packages in the UK with the Post Office by Special Delivery, which guarantees they will be with you by 1 pm the following day. This is a safe and secure way of sending. The Post Office covers the insurance.

International parcels
I send with the Post Office by International Recorded delivery. It usually takes a week to get to the USA. I have to take out insurance cover with a broker, because the Post Office will not insure antique items. For a parcel under £100 this costs £5; £100-500 » £10; £500-£1000 » £15; £1,000 » £20 and thereafter at 1%. This is still much cheaper than using a carrier.

Condition Reports

My condition reports are very accurate and I have never had an item returned because of an inaccurate description.

Dissatisfied

If you are not satisfied when the item arrives, please telephone or e-mail me immediately. I will refund the full amount of the item as long as it is in the same condition as when it left me, and has been returned without delay. You will pay just the return postage and I will pay the outgoing postage. I have only had one piece back in 22 years and that was because the client wanted to wear a pair of Edwardian shoes, and they did not fit her!